We worked to get our loan lined up through Craig, who was great to work with and very helpful in answering our questions as first-time home buyers. I appreciated his willingness to answer all our questions patiently and take phone calls and emails at times that I’m sure were at least a little inconvenient. Craig was about as responsive as one could ask for. Market issues aside (we were buying during a rocky and volatile time with interest rates), I was pleased overall with our experience.
My only real disappointment with Altius came on closing day, when we found out that because of a Fannie Mae rule (which I would have assumed my loan officer to know about), we had to either take an even higher interest rate to keep our down payment where we wanted it or fork out about $1k more than we had anticipated spending upfront to get into a home. In the long run, I don’t think it will really be a negative for us, but it sure forced us to tighten our belts. Live and learn, I guess.